When the drug rehab and treatment center market seek to fill beds and fanny’s in seats in their IOP’s they know that their paying customers can have insurance reimburse at lucrative rates. If you are going in for a heart bypass operation you typically don’t have a lot of time to get a referral from a friend or your local physician because a bypass can be an emergency situation. When it comes to addiction treatment and selecting a drug rehab people tend to do their own online research and reach out to friends, doctors, interventionists, clergy, hospitals, etc. While in some situations there may be a sense of urgency there are typically a few days to decide where to go for treatment.
Drug Rehab Local Search Campaigns – Where Do Addicts and Their Families Search for Drug Treatment Centers?
If it is a first-time situation for treatment, families will look close to home. If this is the case then the treatment center really wants to make sure that they have a local search campaign that is strong and robust. For example, one of the most powerful links you can have is a Google Map. Why? Because Google Maps come up after Google Paid Search results. For example, if you do a search for Drug Rehab Marblehead you will see our sister website Addiction-Rep. This is valuable real estate.
This Google Map location should be where you get many of your calls off of the internet. It should be your strongest call volume organically unless you are buying paid traffic or unless you live in a small town without a traffic light.
Drug Rehab NAP – Name Address Phone Campaigns Building Trust with Google
Local search campaigns dovetail with NAP Campaigns. For example, there are many directory types of websites that are also trying to rank with Google. In order to have creditability with Google your listings must all be exactly the same. You want your address to read 123 Main Street, Suite #211, Anytown, NY 10036 vs. 123 Main St., STE 211, Anytown, NY 10036. To a computer these are two different addresses. We have taken the NAP to a whole new level in the drug rehab industry by listing many of the addiction treatment directories that you can build out your NAP listings on. The more listings you are on with consistent addresses the chances are they will help increase your overall page rankings.
SEO Building Drug Rehab Assets that Pay Dividends Now and into the Next Several Years
What we have been describing above is partially what we call “asset building” however we really aren’t adding a lot of valuable content. You will want to build content on your website that is valuable enough that other people will want to share. If the content is valuable Google will find it and if Google likes it they will make it available by indexing it in their search results for others to find. When we talk about assets we are talking about the following:
- Educational Videos
- Well written blog posts
What is SEO? SEO is an all-encompassing word and can mean a lot of things to a lot of different people. To us it means getting found on Google without having to pay for the click. (At the end of the day you are paying someone either inhouse or outside your organization to create content so there is still an indirect cost per click). The advantage of creating content for your business is you are creating an asset that will deliver website visits for the foreseeable future and if this occurs you will get phone calls from people seeking addiction treatment.
Smart Drug Rehab Marketing is Multi-Channel Marketing
As any investment advisor will tell you it is smart to balance out your investment portfolio and not bet heavy on a couple of stocks or mutual funds. The same can be true of picking your ad sources for your drug rehab. Ideally you want calls/leads coming in from multiple different channels. Let’s put them in 3 groups:
- Online/Offline Channel
- Paid Channel
- Referrals Channel
In the online and offline world, you can get leads from SEO, PPC, E-mail, NAP, Local Search, Social Media, Television, Radio, Newspapers and more. If you are getting TV, Radio and Newspapers we are assuming you are getting “free press,” in these “ad sources.” While they are not really ads they are driving traffic to your website and your call center.
On the paid channel you can get traffic and leads from both online and offline. You can buy ads on Facebook, Google and Bing for example. You can also by ads on television, radio, outdoor and newspapers for example. Buying paid ads are a smart way to go when your census starts to falter and you need to throttle up the activity and the calls into the call center.
On the referral side of the equation you can get a number of referrals from several different sources. It is recommended if you have sales people that they are compensated via W-2 on a salary basis. Also having referrals come in from interventionists, psychiatrists, lawyers, doctors, hospitals, clergy, other treatment centers, sober living houses is another great way to keep the beds full. Just be careful and make sure you consultant an attorney who is familiar with the patient brokering laws in your state of operation when it comes to compensating your referral partners.